I find that Word 2007 is much more user friendly that 2003. I believe it would be a great asset to folks that have to write papers with bibliography or footnotes. It is so easy! There are multiple formats to help you. You can easliy teach students how to make an outline too!
Word can help you make your own Graphic Organizers and Charts with the greatest of ease as well.
I am very impressed with the depth and ease of Word 2007!